MSP Outdoor Services

Outstanding customer service and pro-active solutions.

Website – www.mspoutdoor.com
Phone – 763.544.6776
Email – info@mspoutdoor.com
Address – 10908 South Shore Drive, Plymouth, MN 55441

Company Information:

  • Year Established: 2012
  • Last year’s revenues: $1,000,000 to $2,000,000

Customer Service

Q: Would client have a single point of contact when working with you?
A: Yes.

Q: Is someone available to answer the phone at any time, day or night, during snow events?
A: Yes.

Q: Can you email invoices?
A: Yes.

Q: Do you have the ability for customers to view their invoices online?
A: No.

Services performed:

  • Summer maintenance
  • Landscape enhancements
  • Landscape design
  • Snow removal
  • Seasonal Color
  • Irrigation
  • Insect and pest control
  • Tree Work

With over 50 years of industry experience, the MSP Outdoor Services team provides outstanding customer service and pro-active solutions.

Internal Controls

Q: What training programs do you have to promote safety within your company?
A: We host weekly safety meetings to highlight timely safety topics. We conduct thorough internal investigation in the event of a safety violation.

Q: What training programs do you have for educating your operational employees?
A: We host weekly safety meetings to highlight timely safety topics. We conduct thorough internal investigation in the event of a safety violation.

Q: Do you have any programs to promote environmental awareness?
A: We a certified Irrigation Auditor and ISA Certified Arborist on staff. We promote IPM programs versus blanket pesticide applications.

Q: How do you store your I-9s?
A: In a secure location in a physical file separate from the employee file. (Note from ELC: best practice is all employee I-9s together in a lockable file in a separate folder from employee records.)

Associations

Q: Are you a member of any real estate organizations? A: MHA Q: Does your company do any volunteering or community work? A: Donate to local food shelves Q: Do you have any certified staff on your team? A: ISA Certified Arborist – 1; Certified Low-Voltage contractor – 1; Certified Irrigation Auditor – 1; Licensed Pesticide Applicator – 1